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TERMS AND CONDITIONS

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Welcome to Margaux Lounge, located at 33 Jewry Street, Winchester, SO23 8RY. By using our services and website, you agree to abide by these Terms and Conditions. If you do not agree, please refrain from using our services.

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General Information

Margaux Lounge is a cheese and wine bar offering a delightful selection of fine cheeses, wines, and dining experiences. Our services include in-house dining, takeout, events, and gift cards.

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Reservations

  • Reservations can be made through our website or by contacting us at info@margaux-lounge.co.uk.

  • All reservations are subject to availability.

  • We recommend arriving on time for your reservation. If you are running late, please notify us.

 

Pricing

  • All prices are quoted in GBP and include VAT where applicable.

  • Prices may change without prior notice. We will inform you of any significant changes before processing your order.

 

Payment

  • Payment can be made in cash or by credit/debit card at the time of service.

  • All gift card purchases must be paid in full at the time of purchase.

 

Cancellation Policy

  • For reservations, please provide at least 24 hours notice if you wish to cancel or modify your booking.

  • Gift cards are non-refundable and cannot be exchanged for cash.

 

External Links

While we strive to include quality and safe external links, Margaux Lounge cannot accept responsibility for the privacy policies of any external websites. Clicking on hyperlinks is at the customer's own risk. We advise reading the website’s own privacy policy if you have any doubts.

 

Social Media Platforms

We utilise social media to share images, videos, and information to better engage with our customers. All interactions on social media are subject to the terms and privacy policies of each respective platform. We carefully select any images or videos shared, and consent will be sought before sharing any media that identifies individuals.

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We may share links through social media, which may be shortened. While we make every effort to ensure these links are safe, we cannot be held liable for any damages or implications caused by clicking on shortened links.

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CCTV and Facial Recognition

To ensure the safety and security of our patrons and staff, we employ CCTV surveillance both inside and outside our premises. Access to the recordings is limited and controlled, and will only be used if necessary for legal reasons or if an incident is reported. CCTV recordings are retained for a maximum of 31 days.

We also utilise facial recognition technology through Facewatch for the prevention of unlawful acts. This service assists us in identifying individuals reasonably suspected of committing crimes. Personal data will only be shared with FaceWatch for this purpose and in accordance with their privacy policy.

 

Liability

Margaux Lounge will not be liable for any indirect, incidental, or consequential damages arising from your use of our services. We cannot guarantee that all menu items are free from allergens. Please inform us of any dietary restrictions or allergies when placing your order.

 

Changes to Terms and Conditions

These Terms and Conditions may be updated periodically. Any changes will be posted on our website.

 

Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

 

Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Margaux Lounge
33 Jewry Street
Winchester, SO23 8RY
E: info@margaux-lounge.co.uk

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By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

 

Thank you for choosing Margaux Lounge!

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